Privacy Policy

1. Introduction
This Privacy Policy explains how Tara Tamiko Ltd (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use this website (the “Site”). By accessing or using the Site, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use the Site.

2. Data Controller Information
Tara Tamiko Ltd (company registration number 13504025) is the data controller responsible for your personal data.

3. What Data We Collect
We collect personal data through:

  • Direct interactions (contact forms, email communications)
  • Automated technologies (cookies and similar technologies)
  • Third-party services

This includes:

  • Contact Information: Name and email address when you fill out contact forms
  • Technical Data: Browser type, device information, and cookies
  • Usage Data: How you interact with our website
  • Communication Data: Any information you provide in your communications with us

4. Cookies and Similar Technologies
Our website uses cookies to enhance your browsing experience. These are small text files stored on your device that help us provide and improve our services.

Types of Cookies We Use:

1. Essential WordPress Cookies

      • Purpose: Required for basic website functionality and administration
      • Names: wordpress_test_cookie, wordpress_logged_in_, wp-settings-
      • Duration: Session to 1 year
      • Can be disabled?: No – these are necessary for the website to function properly

      2. Communication & Chat Cookies

        • Purpose: Enable chat functionality and communication features
        • Names: intercom-device-id, intercom-session-*, salesflare-intercom-hash
        • Duration: Session to 1 year
        • Provider: Intercom, Salesflare
        • Can be disabled?: Yes

        3. Performance & Functionality Cookies

          • Purpose: Help improve website performance and enable additional features
          • Names: jetpackState, pxjs_anonymous_id
          • Provider: Jetpack by WordPress.com
          • Duration: Session to 1 year
          • Can be disabled?: Yes

          4. Security Cookies

            • Purpose: Maintain security and prevent fraud
            • Names: Various security identifiers (Secure-*)
            • Duration: Session
            • Can be disabled?: No – these are necessary for security purposes

            You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, though this may impact site functionality.

            5. How We Use Your Data
            We use your personal data to:

            • Provide and maintain our website services
            • Respond to inquiries and provide information about our services
            • Send updates if you subscribe to our newsletter (only if you opt in)
            • Analyze and improve our website performance
            • Maintain security and prevent fraud
            • Comply with legal obligations

            6. Legal Basis for Processing
            We process your personal data under the following legal bases:

            • Consent: When you explicitly agree to the processing (e.g., newsletter signup)
            • Contract: When necessary to provide services you’ve requested
            • Legitimate Interests: To operate and improve our website
            • Legal Obligation: When required by law

            7. Data Retention
            We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law:

            • Contact form submissions: 4 months after resolution
            • Newsletter subscriptions: Until you unsubscribe
            • Cookie data: Varies by cookie type (as detailed in Section 4)
            • Security logs: 6 months

            8. International Data Transfers
            Your data may be processed outside the UK/EEA through our service providers (such as email and chat services). When this occurs, we ensure appropriate safeguards through:

            • Standard contractual clauses approved by the UK government
            • Adequacy decisions issued by the UK government
            • Other appropriate safeguards as required by UK GDPR

            9. Your Rights
            Under UK GDPR, you have the right to:

            • Access your personal data
            • Correct inaccurate data
            • Request deletion of your data
            • Restrict processing
            • Data portability
            • Object to processing
            • Withdraw consent
            • Lodge a complaint with the Information Commissioner’s Office (ICO)

            To exercise these rights, contact us at [your contact email].

            10. Data Security
            We implement appropriate technical and organizational measures to protect your personal data, including:

            • Secure SSL encryption
            • Access controls
            • Regular security assessments
            • Staff training

            However, no online transmission is completely secure, and we cannot guarantee absolute security.

            11. Third-Party Services
            We use trusted third-party services for:

            • Website hosting
            • Email communication
            • Chat functionality
            • Analytics
            • Security

            Each provider has their own privacy policy governing their data handling.

            12. Changes to This Policy
            We may update this Privacy Policy from time to time. Updates will be posted on this page with an updated effective date. Continued use of the Site after changes constitutes acceptance of the revised policy.

            13. Contact Information
            For questions about this Privacy Policy or to exercise your rights, contact us at:

            You can also exercise your rights by submitting a request through our website contact form.

            You have the right to make a complaint to the Information Commissioner’s Office (ICO). However, we appreciate the opportunity to address your concerns before you contact the ICO.

            Last Updated: [Date]